Your wellbeing is our priority

Responsible Gaming — bijiBuild healthy and safe gaming habits at -

Gaming is for fun — not for stress. biji believes every member should play happily, within their own limits. Responsible gaming is not just a policy; it is our promise.


Important Notice — For Players Aged 18+ Only

Online gaming is for entertainment purposes only. Never play with borrowed money, never use household funds for betting, and never chase your losses by playing more. If gaming is causing problems in your life, seek help today. biji is always here for you.


Biji's Responsible Gaming Features

Biji provides these tools to help keep your gaming experience safe and in control.

Set a Deposit Limit

Set your own daily, weekly, or monthly maximum deposit limit. Once a limit is in place, it cannot be exceeded. To increase your limit, a 7-day waiting period applies.

Session Time Controls

Set a maximum duration for each gaming session. You will be automatically logged out when the time is up. You can also set reality check reminders.

Self-Exclusion Benefits

Exclude yourself from the platform for a set period — from one week to permanently. While self-exclusion is active, you will not be able to access your account or receive any promotional messages.

Betting Limit Controls

Set a maximum amount for each individual bet yourself. This helps prevent placing large wagers in one go and lets you pace your play.

Loss Limit Reminder

You will receive an automatic alert when your losses reach a specified amount. This reminder helps you take a timely break and reconsider your decisions.

24/7 Support

If you have any concerns related to gaming, biji's trained customer support team is always ready to help. Your concerns will be heard with complete confidentiality and the necessary support will be provided.


18+
Age limit strictly enforced
24/7
Support Services Available
6
Protection Tools Are Free
100%
Confidentiality guaranteed

Keep gaming as entertainment, not a burden

Come to biji for the fun — but making sure that fun never becomes a problem is our greatest priority. Responsible gaming isn't just about following rules; it's about knowing yourself. Stay aware of your financial limits, your mental boundaries, and how much time you spend playing.

Many people in Bangladesh enjoy online gaming as a healthy form of entertainment. However, for some it can develop into an addiction. biji takes this seriously, which is why responsible gaming has been at the heart of our platform from day one.

Remember — gaming is entertainment, not a source of income. If you ever feel like gaming is starting to affect other areas of your life, that's a warning sign. Don't ignore it — reach out for help.

Keep in Mind

Chasing losses by playing more is never the answer — it only makes things worse. The smart move is to stop and seek help.

The Golden Rules of Responsible Gaming

Budget first, then play

Before you start playing, decide how much you are willing to spend for the day. When that budget runs out, stop. Never use money set aside for essential household expenses on gaming.

Set a Time Limit

Decide how long you will play before you start. Set a timer. When the time is up, stop playing — whether you are winning or losing.

Play for fun, not to escape stress

Avoid gaming when you're feeling down, angry, or stressed. It's hard to make good decisions when you're not in the right headspace.

Let someone close to you know

Let family or friends know that you play online games. They can help create a healthy sense of accountability for you.

Accept wins and losses equally

Winning and losing are both a normal part of gaming. Don't dwell on a loss — leave it for another day. Treat every session as a fresh start.

Are you struggling? Ask yourself these questions

If you answer "Yes" to any of the questions below, consider seeking help.

Do you often end up spending more than your set budget?
Yes Sometimes No
Do you find yourself chasing losses to try to win back money you've lost?
Yes Sometimes No
Is gaming affecting your sleep, work, or family life?
Yes Rarely No
Do you feel restless or irritable when you are not gaming?
Yes Sometimes No
Have you ever borrowed money from someone to fund your gaming?
Yes Once No
A Bold Choice

Asking yourself hard questions and reaching out for help is not weakness — it takes courage. Contact biji's customer support or activate self-exclusion.

Where to Get Help
Live Chat Support
24/7 — average response time 5 minutes
Email Support
Activate Self-Exclusion
Instant activation from account settings

Activate Your Protection Tools

Any of the following tools can be activated instantly from your biji account settings.

Limit Setting

Log in to your biji account, go to the "Responsible Gaming" section, and you can easily set any of the limits below.

Daily Deposit Limit
Control your total daily deposits
Takes effect immediately
Weekly Budget Limit
Total weekly spending limit
Takes effect immediately
Session Time Limit
How long you play in a single session
Takes effect immediately
Betting Limits
Maximum amount per bet
Takes effect immediately
Decreasing vs. Increasing Limits

Decreasing a limit takes effect immediately. Increasing a limit, however, requires a 7-day waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Self-Exclusion

If you feel you need a short or long break from gaming, activate Self-Exclusion.

Short Break (7 Days)
A complete one-week break, then automatic reactivation
Medium-Term Exclusion (1–6 Months)
Account suspended until the specified date
Long-term exclusion (1+ years)
A complete break of one year or more
Permanent Exclusion
Permanent account closure — cannot be reopened
During Self-Exclusion

Once Self-Exclusion is active, promotional emails and messages will be automatically disabled. Logging in or creating a new account will not be possible during this period.


Frequently Asked Questions About Responsible Gaming

Common signs of gaming addiction include spending beyond your set budget, playing more to try to recover losses, lying to family about your gaming, skipping sleep or work to play, borrowing money to fund gaming, and being unable to stop. If you recognise any of these signs, please seek help.

No. Your account balance is kept safe while self-exclusion is active. You can withdraw your balance after the self-exclusion period ends or by contacting customer support and completing identity verification.

If a family member has a gaming problem, start by having an open and honest conversation with them. Offer help with empathy, not judgment. If needed, contact biji's customer support — we provide assistance to family members as well.

You must be at least 18 years old to register on biji. This rule is strictly enforced. Age verification documents may be required during the identity verification process. Any underage account discovered will be closed immediately.

Yes, completely free. All of biji's responsible gaming tools — deposit limits, session time limits, betting limits, loss reminders, and Self-Exclusion — are available at no cost. This is part of our commitment to you.

Your wellbeing, our responsibility

Play Responsibly — Enjoy a Fun and Safe Gaming Experience at biji

Use biji's responsible gaming tools to build healthy gaming habits. Enjoy the experience, stay within your limits, and make the most of every session.

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